Steve McGovern
Steve McGovern supports finance and revenue cycle management through analytics and leadership. He leverages technological solutions to improve scalability and efficiency. In 2015, Steve launched his urgent care career at Total Access Urgent Care where he helped transition a third-party billing department to an in-house operation and helped it run smoothly through an expansion from […]
Kelvin Liang
Kelvin provides analytical and operational support for clinical processes in addition to researching and implementing new procedures and training. He began his career at Total Access Urgent Care (TAUC), an urgent care with 27 locations in the greater St. Louis region. At TAUC, Kelvin led his own team of scribes and served as the Director […]
Joe Godfrey
Joe is responsible for Urgent Care Group’s growth via de novo real estate development, the evolution of inventory and facilities solutions, and the operationalization of new scalable growth strategies alongside his leadership colleagues. Prior to Urgent Care Group, Joe began his career in urgent care in 2015 as a clinical leader and analyst at Total […]
Marcy Everett
As an expert in Occupational Healthcare, Marcy has been assisting employers with their overall employee health and wellness goals since 2009. Because of her Occupational Health leadership and expertise, Marcy has generated growth and operational efficiencies across multiple organizations and leads occupational health services for the company. Prior to joining Urgent Care Group, Marcy worked […]
Terry Campbell
Terry Campbell has more than 20 years of experience in developing and optimizing operations from the ground up. At Urgent Care Group (UCG), Terry manages payor contracting, provider credentialing, and oversees the company’s outsourced revenue cycle functions. Terry’s background includes facilities management which has honed her experience in a broad range of operational areas, from […]
Charneth Pfeiffer
Charneth “Char” Pfeiffer is a senior HR executive with almost two decades of HR and leadership experience in healthcare, technology, and nonprofit industries, specializing in workforce development, change management, and strategic planning. Char serves as the Senior Director of Human Resources for Urgent Care Group (UCG), supporting hundreds of employees and providing fast, friendly, and […]
Kevin Hawk, RN
Kevin Hawk is dedicated to delivering high-quality healthcare, mentoring the team, and supporting clinical staff. Kevin’s experience ranges from Emergency Department Nursing, Emergency Department Management, Nursing Administration, In-Patient Management, and Urgent Care Management. As Senior Director of Clinical Relations at Urgent Care Group, Kevin is responsible for clinical staff training, HIPAA compliance, development and oversight, […]
Ashley Williams
Ashley has dedicated her career to simplifying every step of the typical healthcare experience. From the moment a patient needs care, Ashley’s goal is to create easy and friendly access to the highest-quality healthcare. From calling the center, to checking in online, to receiving care, to sharing medical records, and to a streamlined billing process, […]
Jeremy Taylor
Jeremy is an experienced senior human resources leader with more than 20 years in human resources and benefits management in multiple high-growth healthcare services companies. Jeremy leads the company’s human resources functions. Most recently, Jeremy served as Director of Human Resources at SpecialtyCare, a leading provider of outsourced clinical services to hospitals and health systems. […]
Vicki Platke
Vicki is a leader with decades of experience supporting and growing healthcare teams, most specifically providers. Before joining the Urgent Care Industry, Vicki spent her career hiring physicians and advanced practice providers for national healthcare systems. She has designed and resourced solutions that expand the availability of much-needed healthcare to patients. Prior to joining the […]
